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| Drew and Boatmasters are the S@#$T!!! | |
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| Tweet Topic Started: Nov 15 2007, 05:34 PM (528 Views) | |
| TLeyva | Nov 15 2007, 05:34 PM Post #1 |
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The Politician
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Man ! Most of us already know that this is the place ta take your boat , but for those who don't.... As you know , or didn't -I had motor issues last month.Long story short I needed a lower unit and power head !! Progressive covered the lower unit for the most part but told me ta pound salt on the power head . :angry: Here I am contemplating....I can't do this power head out of pocket right now , I've got things goin on with my house , that and Christmas around the corner !!! I can't let the boat sit !! I'm goin ta have ta tear into this motor myself ! . Drew calls , he took it upon himself (and his partners/crew) ta call Mercury .I was 4 mos.out of warranty with this Mercury service replacement powerhead , and he got me -What we here in G.M.world call "goodwilled"! He got Mercury ta extend a warranty on my motor !!!!
Yup !! I'll be leaving Boatmasters HOOKED UP!Man I don't know what ta say other than "establish a good/loyal relationship with an awesome shop and crew , support them with your loyal buisness and when YOU need it good things happen!" Best part about this story is that I didn't even have the opportunity ta show Boatmasters how loyal of a customer I would be , as I've only owned this boat just over a year (my 1st) , and Drew took it upon himself ta take care of me! I'M A LIFER!
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| -Tony | |
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| MChen | Nov 15 2007, 10:59 PM Post #2 |
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MChen
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SWEEEET!!!!! Great to hear when a dealer works for their customer. I'm already a customer and have always been taken care of when I'm there. Tell them, if they already didn't know, that they've got several, if not more, BassBusters using them already... |
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| Deleted User | Nov 16 2007, 08:30 AM Post #3 |
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Deleted User
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can we use our melcottons discount cards there? hey tone dawg, i'll be taking my skeeter there for a service, let them know that they got clientel. |
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. Drew calls , he took it upon himself (and his partners/crew) ta call Mercury .I was 4 mos.out of warranty with this Mercury service replacement powerhead , and he got me -What we here in G.M.world call "goodwilled"! He got Mercury ta extend a warranty on my motor !!!!


